Welcome to WishFlora (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://wishflora.com/ (“Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Data Controller
WishFlora is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data protection practices, please contact us at:
Email: [email protected]
2. Personal Data We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, postal address, phone number.
- Account Information: If you create an account, we collect your username and password.
- Usage Data: Information about how you use our Site, such as your IP address, browser type, pages visited, and time spent on pages.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site.
- Comments and Contributions: If you leave comments or submit content, we collect the information you provide.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- To Provide and Maintain Our Service: Ensuring the Site functions correctly and efficiently.
- To Communicate with You: Responding to your inquiries, sending newsletters, and providing updates.
- To Improve Our Site: Analyzing usage patterns to enhance user experience.
- To Personalize Your Experience: Tailoring content and advertisements to your interests.
- To Ensure Security: Protecting against fraud, abuse, and other illegal activities.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific purposes (e.g., subscribing to newsletters).
- Contractual Necessity: Processing is necessary for the performance of a contract with you.
- Legal Obligations: Compliance with legal requirements.
- Legitimate Interests: For purposes such as improving our services and ensuring security, provided that these interests do not override your privacy rights.
5. Sharing Your Personal Data
We may share your personal data with third parties in the following circumstances:
- Service Providers: Trusted third parties who assist us in operating our Site, conducting our business, or serving you, provided they agree to keep your information confidential.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred.
- With Your Consent: Any other time we have your explicit consent to share your data.
6. International Data Transfers
Your personal data may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws, including implementing appropriate safeguards to protect your data.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to Access: Request access to your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request limitation of processing your data.
- Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Rights Related to Automated Decision-Making: Request human intervention and contest decisions made solely by automated processes.
To exercise these rights, please contact us at [email protected]. We will respond to your request within one month.
9. Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Site.
Types of Cookies We Use:
- Essential Cookies: Necessary for the basic operation of the Site.
- Performance Cookies: Collect information on how you use the Site to improve performance.
- Functional Cookies: Remember your preferences and settings.
- Targeting/Advertising Cookies: Track your browsing habits to deliver personalized ads.
11. Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Effective Date: January 8, 2025